Terms and Conditions
These Terms and Conditions ("Terms") governs the use of the website ("Service").
THESE TERMS CONSTITUTE A LEGAL AGREEMENT. By your use of the Service, you agree to comply with all the terms and conditions set out herein, as amended periodically. Xplor Group LLC Licenced Number 2220563.01 holds full rights over website www.travelstay247.com and www.travelstay247.com. Licence activities covered are, 791- Travel agency and tour operator activities and 7911- Travel agency activities 6209- Other information technology and computer services activities. We may terminate your account at any time, with or without notice, for conduct that is in breach of these Terms, for conduct that we believe is harmful to our business, or for conduct where the use of the Service is harmful to any other party.
We may, in our sole discretion, change or modify these Terms at any time, with or without notice. You are responsible to read this document from time to time to ensure that your use of the Service remains in compliance with these Terms.
These Terms and Conditions and any additional terms posted on www.travelstay247.com ("Site") together constitute the basis of the relationship between www.travelstay247.com and You ("Customer") with respect to your use of this Site.
- We will not trade with or provide any services to OFAC and sanctioned countries.
- Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website.
- Cardholder must retain a copy of transaction records and Merchant policies and rules.
- User is responsible for maintaining the confidentiality of his account.
Services
We offer hotels booking services to clients/customers and these services are provided on the basis of facility and availability. Customers can visit www.travelstay247.com and make an online booking for the hotels. We reserve the right to modify, change, or discontinue any aspect of the Services at any time. Access to the Site is terminated upon expiry or termination of the Service.
Termination
We may terminate the Service under the following circumstances (non-exclusive list):
You may request account termination at any time by contacting our Customer Service team either through email or Phone
Consent to Communicate Digitally
Your use of the Site is conducted digitally and you agree that Travelstay247 may communicate with You digitally for all aspects of your use of the Site, including sending you emails. If you do not wish to conduct digitally, do not use this Site. Delivery of email notices is not infallible. You agree to keep all records relating to your use of the Site and to print or make an electronic copy of these Terms and any disclosures provided on the Site. Except as prohibited by law, you waive any law requiring different communication methods in connection with your use of this Site. TravelStay247 reserves the right, at its sole discretion, to deliver notices and disclosures by other means as well.
Link to Third Party Sites
This Website may contain hyperlinks to websites operated by parties. Such hyperlinks are provided for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. Further, it is up to you to take precautions to ensure that whatever links you select or software you download (whether from this Website or other websites) is free of such items as viruses, worms, trojan horses, defects, and other items of a destructive nature. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.
Data Privacy
You hereby warrant that You have all the necessary consents and authorisation from the data subject for the transfer of such personal data to Us and authorize Us to proceed with all the subsequent transfers of data in order to complete the request and booking of the Services.
The personal information that We may collect from the service supplier, as well as any personal data which, in the use of this system, that You may disclose to Us shall be understood as obtained, treated, and transmitted with strict observation of and in total compliance with the requirements set forth in EU GDPR 2016/679. In fulfilment of that stated in the EU GDPR 2016/679, both Parties undertake to observe professional secrecy regarding such data, even when their relationship has terminated and to ensure that the staff performing the Services abide by the aforementioned obligation.
If You should wish to exercise rights of access, rectification, cancellation or opposition granted by EU GDPR 2016/679, You may address Us at
[email protected] indicating the performance requested regarding personal data and a copy of the passport of the Customer who is requesting this performance.
In the event of a breach of these commitments or any obligation derived from EU GDPR by You, including your employees or, as the case may be, by any contracted third parties, You shall be considered responsible for the processing thereof and fully accept all responsibility and liability for any claims against Us due to any kind of administrative sanctions being imposed by the relevant authorities, as well as any damages or losses in judicial or non-judicial proceedings brought against Us including, in any case, the costs of the fees payable to Legal Counsel, Court Liaisons or any other professionals, and such breach by You shall also be specifically considered reasonable for early termination of the rendered Services.
You represent and warrant that:
- you possess the legal right and ability to enter into and make the representations and warranties contained in these Terms;
- All information that you submit to us is true and accurate
- You are in compliance with all applicable laws and have made relevant filings/ declarations and have obtained requisite approvals and registrations under applicable laws
- UAE Law and any dispute shall exclusively be subject to the jurisdiction of the appropriate Courts situated at UAE Law
- You possess the ability to perform the obligations under the Agreement in accordance with applicable laws
- You will keep your registration and Account information up to date
- You will be responsible for all use of your Account even if such use was conducted without your authority or permission
- You will not use the Site for any purpose that is unlawful or prohibited by these Terms
The above is core and critical to the above Agreement and You shall be liable for the following for any breach.
- All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties
- Xplor Group LLC will not pass any debit/credit card details to third parties
- Wetakes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, www.travelstay247.comcannot guarantee the security of any information that is disclosed online
Your Responsibility
When you apply to use our services, Customers are responsible for maintaining accurate account information at all times, including credit card and contact information. This information can be updated in your account settings.
Cancellations
For each service booked and confirmed, You will be provided with a cancellation or amendment deadline along with any cancellation charges that will apply if cancelled or amended after the Deadline.
To avoid cancellation or amendment penalties, such confirmed travel should be cancelled or amended prior to the date and time specified in the cancellation and amendment deadline. Bookings cancelled or amended after the cancellation and amendment deadline and before the check-in date will be automatically invoiced with the cancellation or amendment charges.
No Shows
No show by the guest at the accommodation establishment without warning shall be considered a cancellation. There shall be no refunds applicable in the case of no shows.
Rates and Currency
Unless otherwise specified all rates quoted are net and non-commissionable, inclusive of all taxes and service charges except any city taxes, resort fee or other charges directly payable at the hotel by the guests.
You must pay the invoices in the same currency as they are raised. In case You are desirous of settling invoices in a different currency, currencys excepted by our payment gateway are USD, GBP, EUR and AED, on www.travelstay247.com you can see you local currency rate upon which will only show the exchange rate but opon checkout it’s the above four currencys.
Credit Card Chargeback
A guest’s credit card must only be used to pay for bookings of the same Guest. You are solely responsible for ensuring that a genuine credit card is used for paying for bookings.
You take complete liability for any losses or damages arising out use of fake or stolen credit cards or from any chargeback.
Refunds
The refund shall be made to the original instrument used at the time of booking. In the event TRAVELSTAY247 is unable to immediately refund the amount, such amount shall lie as future available credit for the customer.
Declaration
You warrant that neither You nor any of your clients, stake holders or directors are on the list of Office of Foreign Assets Control (OFAC), Specially Designated Nationals (SDN) or Blocked Persons. You shall immediately advise us in writing if You or any of your shareholders or directors or clients are placed on the above lists.
Copyright
The copyright in the contents of this website belong to TRAVELSTAY247. Accordingly, TravelStay247 reserves all rights. Copying of part or all the contents of this website without permission of TravelStay247 is prohibited except to the extent that such copying is necessary for the purposes of availing of the Services herein.
Availability of Services
The products and services displayed on the Site may not be available for purchase in your country or locality. The reference to such products and services on the Site does not imply or warrant that these products or services will be available at any time in your geographical location. You should check with your local TravelStay247 authorized representative for the availability of specific products and services in your area.
Limitation of Liability
The Service is provided on an "as is" and "as available" basis and the use of the Service is at your own risk. We make no representations or warranties, either expressed or implied, with respect to the Service, or any service or information provided through the Service. We are not responsible for any damages, injury or economic loss arising from the use of the content or Service provided by Xplor Group LLC In no event will we be liable to you for any direct, indirect, incidental or consequential damages or economic loss arising out of the Service or in connection with your website or any other services or products provided to you.
Our officers, directors, owners, agents and employees shall in no way be liable to You or anyone else for any loss or injury resulting from the use of the Service.
Disclaimer
THIS SITE AND ALL CONTENT IS PROVIDED "AS IS," "AS AVAILABLE," "WITH ALL FAULTS," AND WITHOUT WARRANTY OF ANY KIND.TRAVELSTAY247.COM GIVES NO EXPRESS WARRANTIES AND DISCLAIMS: (A) ALL IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY; FITNESS FOR A PARTICULAR PURPOSE; OF THE SITE; LACK OF VIRUSES, WORMS, TROJAN HORSES, OR OTHER CODE THAT MANIFESTS CONTAMINATING OR DESTRUCTIVE PROPERTIES; ACCURACY, COMPLETENESS, RELIABILITY, TIMELINESS, CURRENCY, OR USEFULNESS OF ANY CONTENT ON THE SITE; AND (B) ANY DUTIES OF REASONABLE CARE, WORKMANLIKE EFFORT OR LACK OF NEGLIGENCE. THE ENTIRE RISK AS TO SATISFACTORY QUALITY, PERFORMANCE, ACCURACY AND EFFORT IN CONNECTION WITH THE SITE AND CONTENT IS WITH YOU. IN ADDITION, DISCLAIMS ANY WARRANTIES OF NON-INFRINGEMENT, TITLE, OR QUIET ENJOYMENT.
In no event shall Xplor Group LLC be held liable for any damages or economic loss, whatsoever, as a result of notifying any official of potentially illegal content on your website, or for providing copies of your data files to the appropriate authorities or cooperating with law enforcement efforts to locate persons who have posted content that is illegal or promotes illegal conduct.
Indemnification
You agree to indemnify and hold TravelStay247, its affiliates, sponsors, partners, directors, officers and employees harmless from and against, and to reimburse TravelStay247 with respect to, any and all losses, damages, liabilities, claims, judgments, settlements, fines, costs and expenses (including reasonable related expenses, legal fees, costs of investigation) arising out of or relating to your breach of these Terms or use by you or any third party of the Services.
Force Majeure
Neither party shall be responsible or liable for or deemed in breach of these Terms because of any delay or failure in the performance of these Terms due to any event or circumstance the occurrence and the effect of which the party affected thereby is unable to prevent and avoid, including, without limitation acts of God; government regulations, curtailment of transportation facilities, strikes, lock-outs or other industrial actions or trade disputes of whatever nature (whether involving employees of a party or a third party), terrorist attacks, haze, sabotage, riots, civil disturbances, insurrections, national emergencies (whether in fact or law), blockades, acts of war, (declared or not), etc. (a "Force Majeure Event"). The non-performing party shall give the other party written notice describing the particulars of the Force Majeure Event as soon as possible.
Dispute Resolution
If any dispute arises between you and us during your use of the Service or thereafter, in connection with and arising from your use or attempt to use this Site and the Service, the dispute shall be referred to arbitration. Each Party shall mutually appoint a sole arbitrator. The place of arbitration shall be UAE Law. The arbitration proceedings shall be in the English language. The said arbitration proceedings shall conduct as per the procedures, rules and regulations mentioned in UAW Law Arbitration Centre and the accompanying rules.
Governing Law
These terms and conditions are governed by and shall be construed in accordance with the laws of the United Arab of Emirates is our country of domicile” and stipulate that thegoverning law is the local law.
PRIVACY POLICY
The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers' are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted.
COOKIE POLICY
To enhance your experience on our website we use ‘Cookies', which are small text files that we place on your computer's hard drive or mobile (or similar device) to store your preferences and provide us with certain information. These allow you to carry information across our site without having to re-enter it; it also enables us to analyse web traffic and improve our activities and services. Cookies, by themselves, do not tell us your email address or other personal information unless you choose to provide this information to us e.g. by registering as a member of TravelStay247 or making a donation through this website. Once you provide personal information, this may be linked to the data stored in the Cookie. For example, we may use cookies to personalise your experience on our web pages (such as to recognise you by name when you return to our site).You may set your web browser to notify you of cookie placement requests or to decline cookies completely. You can delete the files that contain cookies.
A cookie is unique to your computer or such other device that you use to browse our website(s) and can only be read by the server that gave it to you. We use cookies to understand how you use our website so we can improve the service we provide. Cookies therefore help us to be more efficient and it may also save you time.
PAYMENT CONFIRMATION (for Services)
Once the payment is made, the confirmation notice will be sent to the client via email within 1 hour of receipt of payment.
CANCELLATION POLICY
Refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45 days for the refund transfer to be completed.
CONTACT US
Company Name: XPLOR GROUP LLC
Email:
[email protected]